Youth and Family Program Manager
Position Title: Youth and Family Program Manager
Program/Dept.: Youth and Family Services
Supervisor: Deputy Director of Youth and Family Services
Supervises: After School Coordinators, Academic Support Coordinator(s), Early Childhood Educators, and Early Childhood Program Assistant
FLSA Status: Exempt/ Full Time
Compensation: $57,000 – 65,000
Physical Strength: Light
Updated: September 30, 2021
Hacienda CDC is a Latino Community Development Corporation that strengthens families by providing affordable housing, homeownership support, economic advancement and educational opportunity.
The Youth and Family Program Manager is responsible for managing all aspects of Hacienda CDC’s SUN Youth Advocacy, Expresiones and Portland Niños Programs consistent with the mission, values and strategic goals of the organization. Major functions are planning, management and implementation of these programs, including but not limited to, program design, supervision of program staff, volunteer coordination, program evaluation, due diligence and reporting, as well as implementation of research and development of best practices and model approaches aimed at strengthening the Latino families who constitute Hacienda’s resident community.
This position reports directly to the Deputy Director of Youth and Family Services and works closely with senior management as well as other external partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Support Deputy Director and Department Director in achieving annual program goals.
- Develop, maintain and follow established program procedures and processes ensuring all programmatic, contractual state, county, and local guidelines, requirements and policies are followed.
- Responsible for ensuring complete and timely reports to various funders as required by each funding contract’s guidelines.
- Represent Youth and Family Services (YFS) programs at numerous partnerships, funder meetings, committees and collaborations, eternally and internally.
- Work collaboratively with YFS Director and fund development staff to develop project proposals that reflect established program goals and objectives.
- Collaborate and inform YFS Deputy Director and YFS Department Director withimplementation of strategic goals for Youth and Family Services programs.
- Some occasional evening and weekend hours may be required for meetings or events, and to meet deadlines.
- Participation in organization-wide initiatives such as organizational committees, events and inter-departmental collaborations
- Participate in organization-wide initiatives such as organizational committees, events and inter-departmental collaborations
- Performs other duties and functions as necessary or as assigned.
- Hire, train and mentor employees.
- Organize and oversee the schedules and work of program staff.
- Conduct monthly Reflective Supervision with staff.
- Conduct performance evaluations that are timely and constructive.
- Conduct site visits of after school programs, parent groups, and home visits.
- Lead teams in program self-evaluations.
- Oversee monthly, quality assurance, data reports for programs.
- Provide professional development and ongoing training opportunities to staff.
- Handle discipline and termination of employees as needed and in accordance with company policy.
Ability to perform the essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION AND/OR EXPERIENCE
- Graduate level degree in social work, community development, public health, youth and adult education. (Five years of professional experience, plus a Bachelor of Arts or Science degree in a closely related field may substitute for graduate degree.)
- Minimum three years of experience in early childhood education, after school programming, and/or youth enrichment required
- Minimum three years of experience with full supervisory responsibilities.
- Background in program management and social work is desirable.
- Relevant experience working with diverse, culturally specific programs strongly preferred
KNOWLEDGE, SKILLS & ABILITIES
- Spanish/English bi-lingual required
- Demonstrated commitment, experience and familiarity with the Latinx community
- Excellent program management, budgeting and evaluation skills
- Ability to work well with diverse external partners to support the quality of life of program participants
- Excellent oral and written communication skills including experience in public speaking
- Self-motivated, energetic and resourceful problem solver
- Responsive and team-oriented communicator who follows up and follows through
- Ability to take initiative, prioritize tasks, and meet deadlines consistently; strong organizational and time-management skills
- Able to be flexible and adapt to change within a growing entrepreneurial work environment
- Knowledge of local resources that support the unique needs of families served
- Skilled at listening, developing rapport and working cooperatively, creatively, and patiently with colleague, clients and partners
- Computer proficiency required in all Microsoft Office programs, as well as familiarity with various database formats.
- A valid driver’s license and ability to drive to locations throughout the state.
- Must have excellent English verbal, written and oral communication skills (SAMPLE- including a comfort with public speaking.)
- The ability to speak, write, and understand Spanish is required.
Job requires specialized computer skills including MS Word, Excel, PowerPoint, Outlook. Must be adept at using various applications including database, spreadsheet, report writing, online research, project management, word processing, presentation creation/editing, communicate by e-mail and use scheduling software.
CERTIFICATES, LICENSES, REGISTRATIONS
- Valid Driver’s License and access to car required
- Nurturing Parenting Certified a plus
- Current Portland Public Schools contractor credentials a plus
Position is sometimes sedentary, but also requires mobility to client and partner sites and office headquarters; dexterity necessary to operate a computer with substantial repetitive motion of wrists, hands, and/or fingers; the ability to lift up to 20 pounds occasionally; the visual acuity to read and prepare/analyze data and figures; ability to express/exchange ideas by means of the spoken word; perceive the nature of sounds at normal speaking levels with or without correction; majority of work performed indoors.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually quiet to moderate.
Note: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
Hacienda CDC is an equal opportunity employer.