Financial Coach

Job Opportunity

The Economic Opportunity Department at Hacienda CDC aims to improve and preserve the financial outlook, capability and assets of the clientele we serve. The position of Financial Coach supports that work by providing holistic, one-on-one financial coaching and housing counseling in order to engage and motivate clients, and develop a plan of action to help clients reach their financial goal(s). The Financial Coach will also work to support all of the department programs including Financial Capabilities, Camino a Casa/Pre-Purchase Program and our Foreclosure Prevention Program.

Essential Duties:

• Conduct one-on-one counseling sessions for homeowners seeking assistance in pursuing homeownership or seeking to avoid foreclosure.

• Provide information and education to clients concerning (based on need) financial wellness, homeownership purchase and foreclosure process timelines, various mortgage and down payment assistance programs, home retention and home liquidation options.

• Provide education and advocacy for homeowners on Oregon’s Foreclosure Avoidance Program and other avenues of assistance available to potentially new or struggling homeowners.

• Work with clients to complete a detailed financial assessment including but not limited to: 1. Money management, by providing and creating a budget or expense tracking mechanism, calculating household budget surpluses or deficits and ratios, and explaining housing ratios and affordability and discuss possible debt restructuring options; 2. Credit, by pulling, reviewing and understanding credit reports to assist clients in reaching their financial goals; 3. Savings, by discussing the importance savings and developing a savings plan that includes emergency and other longer-term savings as necessary; 4. Educating clients on understanding various mortgage terms and terminology when purchasing a home, as well as the foreclosure process in Oregon; 5. Creating individual action plans and providing ongoing support and following up to help participating households to reach their financial goal(s).

• Coordinate referrals, follow-ups, and inter-agency relations related to all counseling/coaching services.

• Maintain comprehensive and confidential client records and statistics in an electronic database in accordance with the Department of Housing and Urban Development (HUD) and Oregon Housing & Community Services (OHCS), as well as comply with all City, State, Federal and funder requirements.

• Follow and adhere to all aspects of the National Industry Standards for Homeownership Education and Counseling.

• Managing an equitable caseload of clients.

• Coordinate and conduct workshops (including some Saturdays) relating to homeownership and avoiding foreclosure as well as conduct or participate in other Hacienda sponsored group education or outreach efforts.

• Support and participate in related outreach activities including but not limited to community fairs, neighborhood associations and presentations to community organizations.

• Build, foster and maintain professional collaborations with other agencies and organizations active in obtaining and maintaining homeownership, including but not limited to lenders, realtors, attorneys, governmental housing agencies and local social service agencies.

• Provide language‐appropriate counseling and translation as needed.

• Ability to articulate the mission, objectives and programs of the organization and department.

• Develop and maintain testimonials of program participants.

• Other duties as assigned.


• Bachelor’s Degree with major course work in areas such as business, real estate, finance, planning, social work or education and two years of related work experience in finance, economic development, social work, or client counseling; and/or two years equivalent experience.

• Ability to read financial statements and familiarity with analyzing and interpreting data from several sources.

• Experience with project management and planning.

• Bilingual/Bicultural (Spanish is a requirement).

• Ability to compute basic financial calculations including front and back-end ratios.

• Excellent oral and written communication skills.

• Commitment to excellent customer service in the fast-paced environment.

• Ability to handle multiple tasks, work with minimal supervision, be creative and resourceful, self-motivated, able to meet deadlines and able to handle confidential information appropriately as required.

• Ability to operate office equipment, especially personal computers using word processing, spreadsheets, databases, email and calendar/scheduling programs.

• Create and maintain manual and computerized filing and record-keeping systems. • Individual must demonstrate a genuine interest and enthusiasm for community development and working with the Latino community, low-to-moderate income community, and others.

Working Conditions: This is a full-time non-exempt position. Some travel required, use of personal vehicle. Evening and weekend hours may be required. All positions at Hacienda CDC are at will. Compensation: $17 – $20 DOE.

Benefit Package includes: Medical, Dental, Vision, Alternative Health Care, Section 125 Flexible Spending Account, 401K, Employee Assistance Program, Life Insurance, Long Term Disability, AD&D, Vacation Accrual, Sick Leave Accrual, Holidays and Personal Days.

How to Apply:

Please submit the following: (1) A cover letter that reflects how your previous experience qualifies you for this position. (2) A resume. (3) Three references.