Director of Economic Opportunity – Homeownership
- Position Title: Director of Economic Opportunity
- Program/Dept.: Economic Opportunity
- Supervisor: Chief Operating Officer
- Supervises: Manager of Economic Opportunity, Program Specialist
- FLSA Status: Exempt
- Compensation: $75,000 – $85,000
- Physical Strength: Light
- Updated Date: June 2, 2021
The Director of Economic Opportunity (DEO) is primarily responsible for managing all Homeownership Support Programs including financial coaching, pre-purchase, default prevention counseling and educational services. The DEO will be responsible for overseeing all program funding, budget development and monitoring, partnership development, marketing & outreach efforts, day-to-day management for all programs and services, including creation and oversight of program policies & procedures, service delivery, supervision & training of staff, and implementation of new programs. Additional duties include intra-agency planning, oversight of data collection & reporting, curriculum monitoring and development and special projects such as the Annual Latino Home Fair.
Supervises a team of five people delivering programs, including two direct reports, the Manager of Economic Opportunity and the Program Specialist.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Responsible for the development and management of all homeownership programs.
- Responsible for achieving annual program goals.
- Designs/implements strategies for supporting families to both realize and be able to sustain long-term homeownership opportunities with partner organizations, including the City, County, and State.
- Continually review and update HUD Counseling Work Plan to improve all avenues of service delivery.
- Oversee staff on job training and professional development opportunities.
- Develop and maintain thorough and comprehensive manuals, policies and procedures, quality control guidelines and other program-related material.
- Oversee, monitor and provide feedback on Hacienda-sponsored education classes and workshops.
- Facilitate and oversee the planning and organization of Hacienda’s Annual Latino Home Fair.
- Integrate homeownership programs to maximize benefits to existing local programs, clients, and community.
- Ensure complete and timely reports to various funders as required by each funding contract’s guidelines
- Oversee Homeownership Support’s marketing and outreach strategies to recruit potential households into our program(s).
- Identify, develop and maintain partnerships and collaborations in all communities served by Hacienda CDC. Represent Hacienda CDC Homeownership Support Department in numerous committees and collaborations with partners, funders and advocacy engagements.
- Develop beneficial relationships with homeownership professionals such as financial institutions, realtors, title and escrow specialists, attorneys, State and County agencies and other non-profits in promoting asset building strategies.
- Collaborate with Hacienda staff to implement and integrate Hacienda’s Economic Opportunity Programs with other programs and services throughout the organization.
- Responsible for maintaining both NCLR now UNIDOS-US Homeownership Network and our HUD Counseling Certification by achieving identified program goals and continued program compliance.
- Maintain Homeownership Support’s program budget in coordination with Hacienda’s finance department and funding specification, and collaborate with Philanthropy Director in maintaining and expanding grants and other funding opportunities.
- Research, craft and submit funding applications and progress reports to funders and other stakeholders.
- Lead the way to expand and sustainably scale the program offerings regionally, in alignment with Hacienda’s strategic priorities.
- Some occasional evening and weekend hours may be required for meetings or events, and to meet deadlines.
- Performs other duties and functions as necessary or as assigned.
- Hire, train and mentor employees.
- Organize and oversee the schedules and work of department staff.
- Conduct performance evaluations that are timely and constructive.
- Handle discipline and termination of employees as needed and in accordance with company policy.
Ability to perform the essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
EDUCATION AND/OR EXPERIENCE
- Minimum qualifications include a Bachelor’s degree or comparable work experience in Urban Planning, Economic Development, Finance or similar; Master’s Degree preferred.
- Five or more years of experience related to housing such as IDA’s, down payment assistance, Banking/CDFI (Community Development Financial Institution), lending, home ownership, default prevention, financial counseling/education, etc.
- Three or more years of experience in program management including full supervisory responsibilities.
- Background in HUD is highly desirable.
KNOWLEDGE, SKILLS & ABILITIES
- Ability to strengthen and grow programs and identify resources and capacity needed to achieve Hacienda’s strategic priorities.
- Able to effectively guide and develop a team of homeownership professionals that works closely with lower-income families.
- Able to develop and maintain positive professional working relationships with peers, funding agencies and community leaders.
- Function as a collaborative member of the Hacienda Leadership Team, positively modeling team cohesion and inter-department integration; positively engaging in providing and receiving coaching
- Ability to handle, prioritize and efficiently complete a very high work volume with constant changes and strict deadlines, and appropriately delegate projects and tasks to your team.
- A high degree of independence, resourcefulness, flexibility, self-motivation and accountability.
- Able to handle sensitive confidential information appropriately.
- Strong interpersonal communication and relationship-building skills; communicates positively, proactively and collaboratively.
- Able to display empathy, observe and listen effectively with diverse populations.
- Holds a strong work ethic, yet embraces work-life balance and self-care with a long-term view toward sustainability within the position and organization.
Must have excellent English verbal, written and interpersonal communication skills – including a comfort with public speaking.
The ability to speak, write, and understand Spanish is strongly preferred.
Job requires specialized computer skills including MS Word, Excel, PowerPoint, Outlook. Must be adept at using various applications including database, spreadsheet, report writing, online research, project management, word processing, presentation creation/editing, communicate by e-mail and use scheduling software.
Demonstrated knowledge of Outcome Tracker highly desirable
CERTIFICATES, LICENSES, REGISTRATIONS
Obtain the HUD Housing Counselor certification within 3 months from hire date.
Obtain the housing counseling certification for default counseling within 9 months from hire, and pre-purchase counseling certification within 15 months.
Valid Driver’s License and access to own transportation for attending meetings in the community.
Position is sometimes sedentary, but also requires mobility to client and partner sites and office headquarters; dexterity necessary to operate a computer with substantial repetitive motion of wrists, hands, and/or fingers; the ability to lift up to 10 pounds occasionally; the visual acuity to read and prepare/analyze data and figures; ability to express/exchange ideas by means of the spoken word; perceive the nature of sounds at normal speaking levels with or without correction; majority of work performed indoors.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The noise level in the work environment is usually quiet to moderate.
Note: This job description is intended as a guideline only and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
Hacienda CDC is an equal opportunity employer!