Chief Operating Officer
Mission: Hacienda CDC is a Latino Community Development Corporation that strengthens communities by providing affordable housing, homeownership support, economic advancement and educational opportunity.
Position Title: Chief Operating Officer
Program/Department: Office of the Chief Executive Officer (CEO)
Supervisor: Chief Executive Officer (CEO)
Status: Full time/Exempt Compensation: $80,000 – $120,000
Hacienda Community Development Corporation’s (HCDC) Chief Operating Officer is a key leadership position in an exciting, evolving, innovative company working for more affordable, prosperous, educated, equitable and thriving communities in the Northwest. The COO will lead the implementation of the CEO and board of directors’ vision and manage the overall operations across the company’s various programs and departments. Further, under the leadership of the CEO, the COO will enable the expansion of HCDC to include some practices of social enterprise to increase revenue which, in return, will increase the organization’s capacity to bring more resources to the community that we serve.
The COO will lead new initiatives (both internally and externally) by developing a clear communication plan, i.e. DEI including other strategies, based on community values and the company’s vision and mission. The COO will be responsible for the operations of Hacienda’s work in a manner that strives for the company’s excellence and continuous improvement. The COO will work to improve outcomes for teams and staff across multiple program areas, constantly seeking efficiencies that benefit the community and the company. The selected COO will coach staff who work in diverse areas of focus (economic opportunity, leadership, youth & family services, housing, etc.) to reach ambitious, measurable outcomes. The COO will collect and utilize data to drive continuous and accelerated incremental improvement. Working with Hacienda’s CEO in a spirit of trust, candor and mutual respect, the COO will ensure the mission and growth of Hacienda through tangible and measurable outcomes. The COO will be committed to the success of Hacienda’s programs and the staff that implement them.
The ideal candidate is a strong leader and effective collaborator, and a forward-thinker with the ability to implement change base on the constant and evolving needs of the organization. Additionally, the ideal candidate will be a constructive problem-solver and have the skills to lead a team of directors and programs with varied goals and approaches with experience successfully leading large teams to accomplish collective goals.
As a strategic thought leader within the company and the field, the COO will advise and counsel the CEO and Board on opportunities to maximize Hacienda’s operational impact and ensure that our team at Hacienda is delivering and fulfilling our mission.
1. Key COO activities:
a. Lead strategic initiatives and plan expansion, while advising the CEO regarding the needs of new staff and capacity building to accomplish this goal.
b. Be a strategic partner to the CEO to lead the company based on the vision and mission established by CEO and board.
c. Design, implement, evaluate and fine-tune business operations.
d. Establish policies that promote company culture and vision.
e. Deliver results on a day-to-day, quarter-to-quarter basis as well as achieving annual program goals.
f. Oversee operations of the company and the work of directors.
g. Lead employees to encourage maximum performance and dedication.
h. Evaluate performance by analyzing and interpreting data and metrics.
i. Write and submit reports to the CEO in all matters of importance.
j. Assist the CEO in fundraising ventures and assist others in embedding the importance of this activity in all that we do.
k. Participate in expansion activities (investments, acquisitions, corporate alliances, etc.)
l. Lead twice a year the evaluation of all directors and advise the CEO on leadership changes to meet the demands, goals, and objectives of the company.
2. Skills and Educational Requirements:
Minimum qualifications include:
a. Master’s degree or comparable work experience in business administration, social sciences, finance, law, urban planning, real estate, counseling, or a related field.
b. Possess exceptional interpersonal, written and oral communications.
c. At least 5-10 years of experience managing teams.
d. Ability to handle and prioritize many responsibilities simultaneously, working closely with directors and program staff.
e. Ability to achieve goals despite frequent changes and strict deadlines. Be decisive, affirmative and resourceful, self-motivated and able to handle sensitive and confidential information as required.
f. Work independently with minimal supervision as well as facilitate team and committee meetings.
g. Proficiency in word processing, spreadsheets, database and other office programs.
h. Availability to work occasional evenings and weekends and to travel to statewide and national conferences, training and other events as needed (approximately 10% travel expected).
i. Possesses a valid driver’s license and own car which will be used to travel between meetings, events, and other activities.
3. Additional Qualifications
a. Exemplary leadership and supervisory qualities and experience.
b. Ability to build programs in new, innovative ways to achieve targeted goals.
c. Program evaluation, writing, and training skills.
d. Strong emotional intelligence, cultural awareness and the sensitivity to work with people from diverse backgrounds.
e. Demonstrate genuine interest and enthusiasm for community development, social and economic justice and working in a team environment to fulfill Hacienda’s mission.
f. Strong understanding of practices that can elevate and advance the success of Hacienda’s vision and mission such as increasing Hacienda’s visibility and name ID.
4. Working Conditions: This is a full-time exempt position. Local, regional and national travel may be necessary. Evening and weekend hours will be required. All positions at Hacienda CDC are at will and subject to a three month probation period and performance evaluations. Note: This job description is intended as a guideline only, and does not limit in any way the duties or responsibilities of any employee. Nothing herein shall be construed as a contract of employment, expressed or implied. All employment is terminable at will, with or without cause.
To Apply: Candidates should submit a cover letter, resume, and at least three professional references to Hacienda CDC’s Human Resources department at firstname.lastname@example.org.
Salary & Benefits: Salary $80,000 to $120,000, commensurate with experience. Hacienda offers medical, dental, vision, life insurance, long-term disability, accidental death/dismemberment, paid holidays, accrual of vacation and sick leave, personal day, Employee Assistance Program, and a 40I (K) option. Closing Date: Open until filled Hacienda CDC is an equal opportunity employer!